Demodesk

Vendor: Demodesk

Demodesk is an AI sales platform that records and analyzes sales conversations, coaches reps, and automates post-call CRM work with AI agents.

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email B2B sales teams reviewing customer conversations Sales managers running call coaching and scorecards Revenue teams automating post-call CRM work #AI sales platform #conversation intelligence #sales coaching #meeting assistant #CRM automation #AI agents

Overview

Demodesk has evolved from a virtual sales meeting and scheduling product into an AI sales platform for recording and analyzing sales conversations, coaching representatives, and automating post-call work. Its current plans include a meeting assistant, AI coaching and analytics, CRM assistance, and the AI Crew no-code agent workspace. Demodesk documents CRM connections including Salesforce, HubSpot, and Pipedrive; calendar and email connections; a public API; and an MCP server. Pricing is in euros: Capture starts at €25 per user/month with annual billing (€29 monthly), while Coaching & AI starts at €49 per user/month annual (€59 monthly); Enterprise is custom and required for 30+ licenses. Viewer seats are free and a 14-day trial does not require a card or auto-renew. AI Crew usage tiers are distinct from per-seat pricing.

Key Features

Meeting recording and AI Assistant

Capture and transcribe customer conversations across supported meeting, phone, in-person, and field channels; generate summaries and follow-up drafts.

AI Coach and scorecards

Evaluate sales calls using custom scorecards and provide coaching workflows for managers and representatives.

AI CRM Concierge

Prepare structured CRM updates from conversations, with review/approval before changes are pushed according to the vendor pricing and integrations pages.

AI Analyst and deal insights

Analyze sales conversations and surface deal insights and risk signals across sales data.

AI Crew agent builder

Build no-code agents for sales workflows; the May 2026 launch announcement describes included monthly agent runs and additional usage tiers.

MCP and public API

Connect authorized external AI tools through Demodesk MCP and build integrations with the documented public REST API.

Pros & Strengths

✓
Sales conversation workflow: Combines recording/transcription, coaching, conversation analysis, and post-call work in one sales-focused platform.
✓
CRM writeback with review: Vendor documentation describes structured CRM updates prepared from calls and approval before sync.
✓
Agent and API access: Offers a no-code AI Crew workspace plus public API and MCP options for extending workflows.
✓
Free viewer seats and trial: The vendor says viewer seats are free and the 14-day trial does not require a card or auto-renew.

Cons & Tradeoffs

⚠
No permanent free sales-seat plan: The vendor lists paid Capture and Coaching & AI seats; free seats are viewer-only and a 14-day trial is temporary.
⚠
Enterprise tier threshold: The pricing page says Enterprise is required for deployments with 30 or more licenses and uses custom pricing.
⚠
AI Crew usage charges: Custom AI Crew agent runs have separate usage-based tiers beyond the monthly runs included with each plan.

Known Limitations

• Demodesk lists no permanent free plan for users who run calls; free seats are for viewers, and the trial lasts 14 days.
• Deployments with 30 or more licenses require the custom-priced Enterprise tier.
• AI Crew runs beyond the monthly included allowance use separate usage-based pricing.
• The official integrations marketplace lists many connectors; specific capabilities and availability vary by connector and plan.

Pricing & Plans

Model: subscription

EUR25 /month

Capture starts at €25/user/month with annual billing (€29 monthly). Coaching & AI starts at €49/user/month annual (€59 monthly). Enterprise is custom-priced and required for 30+ licenses. Viewer seats are free. A 14-day full-plan trial requires no credit card and does not auto-renew. AI Crew has separate usage pricing; its May 2026 launch announcement states 1,000 agent runs per month are included with every plan, with additional usage tiers available.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-09-30

Editorial Info

Last Reviewed: 2026-09-30

Verified Sources & Research

Demodesk official website (canonical domain; demodesk.com redirects) (official-website) - Verified on 2026-09-30
Demodesk plans and pricing (official-website) - Verified on 2026-09-30
Demodesk company and product history (official-website) - Verified on 2026-09-30
Demodesk integrations (official-website) - Verified on 2026-09-30
Demodesk connections marketplace (official-website) - Verified on 2026-09-30
Demodesk Help Center (official-documentation) - Verified on 2026-09-30
Demodesk API and integrations documentation (official-documentation) - Verified on 2026-09-30
Demodesk public API reference (official-documentation) - Verified on 2026-09-30
Demodesk MCP documentation (official-documentation) - Verified on 2026-09-30
Demodesk AI Crew launch announcement (official-announcement) - Verified on 2026-09-30
Demodesk MCP announcement (official-announcement) - Verified on 2026-09-30

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