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Superhuman

Vendor: Superhuman

Superhuman is an AI productivity suite featuring Superhuman Mail (email client for Gmail/Outlook with AI drafting, keyboard shortcuts, split inbox), Superhuman Docs (collaborative documents with AI), and Superhuman Go (proactive AI assistant). Offers Free, Pro ($25/month), Business ($33/month), and Enterprise tiers.

email multichannel Sales professionals Power email users High-performing teams AI-assisted workflows #email productivity #AI drafting #keyboard shortcuts #AI productivity suite #collaborative documents #proactive AI assistant #MCP server #team collaboration

Overview

Superhuman is an AI productivity suite that gives teams superpowers everywhere they work. The platform includes Superhuman Mail — the fastest email experience for Gmail and Outlook with AI drafting, extensive keyboard shortcuts, split inbox, read statuses, snippets, and new MCP server for AI workflows in Claude/ChatGPT. Superhuman Docs provides collaborative documents with proactive AI. Superhuman Go is a proactive AI assistant that works across apps. The suite integrates with HubSpot, Salesforce, Pipedrive, Zoom, Google Meet, Microsoft Teams, Grammarly, and 800+ tools. Pricing includes Free tier, Pro at $25/user/month (annual), Business at $33/user/month (annual), and custom Enterprise pricing with advanced security, SSO, SCIM, BYOK, and dedicated support.

Key Features

Superhuman AI

Assists in drafting emails by converting brief phrases into complete messages that match the user's voice and tone.

Keyboard Shortcuts

Provides extensive shortcut combinations to navigate and manage emails without using the mouse.

Split Inbox

Allows users to divide emails into separate sections for focused handling of different message types.

Read Statuses

Shows when recipients have opened emails, enabling timely follow ups.

Snippets

Creates reusable text blocks for common responses, speeding up email composition.

Auto Drafts

AI automatically drafts replies to emails in your voice and tone.

Ask AI

Natural language queries to search, summarize, and act across all connected inboxes and calendars.

Superhuman Mail MCP

Model Context Protocol server connecting Superhuman Mail to AI assistants like Claude and ChatGPT for email and calendar workflows.

Custom Auto Labels with AI

AI-powered automatic labeling of emails with customizable categories.

Instant Reply

One-click AI-generated replies that match your voice and context.

Instant Event

Create calendar events instantly from email content.

Auto Archive

Automatically archives emails based on rules and AI classification.

Auto Labels

Automatic categorization of emails using AI.

Auto Reminders

AI sets follow-up reminders based on email content.

Auto Summarize

AI summarizes long email threads instantly.

Autocorrect

Real-time spelling and grammar correction while typing.

Autocomplete

AI-powered predictive text completion for faster writing.

Auto Label Library

Pre-built AI label categories for common email types.

Personalization

AI adapts to your writing style for each recipient.

Voice and Tone Match

AI matches your unique voice and tone for each person you email.

Knowledge Base

AI learns from your email history and documents for contextual assistance.

Split Inbox Library

Pre-configured split inbox setups for different roles and workflows.

Quick Quote

Instantly quote and reply to specific parts of an email.

Instant Intro

AI generates personalized introductions for new contacts.

Send Later

Schedule emails to send at optimal times.

Undo Send

Recall emails within a short window after sending.

Offline Support

Full email access and composition offline with sync when reconnected.

Instant Copy

One-click copying of email content, links, and attachments.

Instant Open

Instantly open links and attachments without leaving the inbox.

Instant Send

Optimized sending pipeline for near-instant email delivery.

Calendaring and Scheduling

Integrated calendar with share availability, booking links, and video meeting integrations (Zoom, Google Meet, Microsoft Teams).

Shared Conversations

Team collaboration on email threads with shared visibility.

Team Comments

Internal team comments on email threads without leaving the inbox.

Shared Drafts

Collaborative email drafting with team members.

Team Snippets

Shared library of reusable text blocks across the team.

Team Read Statuses

Visibility into when team members' sent emails are read.

Team Reply Indicators

Shows when team members are replying to the same thread.

Team Scheduling

Coordinated scheduling across team calendars.

Superhuman AI Team Knowledge

AI learns from team's collective email history for better suggestions.

Smart Send

AI optimizes send timing based on recipient open patterns.

Team Management Controls

Centralized admin controls for team settings and permissions.

Snippet Manager

Admin tool for managing team snippet library.

Advanced Security & Compliance

SOC 2 Type 2, SCIM provisioning, Google Advanced Protection, BYOK, phishing reporting, audit logs, and custom compliance.

Pros & Strengths

  • Enhanced Speed: Optimized interface and shortcuts enable rapid email processing, boosting overall productivity.
  • Distraction Free Environment: Clean design and intelligent filtering prioritize essential emails, reducing interruptions.
  • Robust Command Structure: Extensive keyboard shortcuts facilitate efficient navigation and email management.
  • AI-Native Workflows: Deep AI integration across email, docs, and calendar with MCP server for external AI tools.
  • Free Tier Available: Free plan for Mail and Docs lowers barrier to entry for individuals and small teams.
  • Comprehensive Integrations: Native CRM integrations (HubSpot, Salesforce, Pipedrive), video meetings, and 800+ tool connections.

Cons & Tradeoffs

  • Premium Pricing: Pro plan at $25/month and Business at $33/month (annual billing) can be costly compared to free email clients.
  • Learning Curve: Extensive shortcuts and features require time to master for full utilization.
  • Limited Compatibility: Only supports Gmail and Outlook; other email providers lack native integration.
  • Annual Billing Required: Published per-member pricing requires annual commitment; monthly billing not prominently offered.

Known Limitations

  • • Only supports Gmail and Outlook; other email providers lack native integration.
  • • AI features are restricted to paid subscription tiers (Pro and above).
  • • Free tier has limited features compared to Pro/Business/Enterprise.
  • • Enterprise pricing requires sales contact; no self-serve option.
  • • MCP server currently supports Claude and ChatGPT; other AI tools may have limited support.

Pricing & Plans

Model: freemium

Superhuman offers Free tier, Pro at $25/user/month (billed annually), Business at $33/user/month (billed annually), and custom Enterprise pricing. Free tier includes core email features. Pro adds advanced AI (Auto Drafts, Ask AI, MCP), team collaboration, and calendar. Business adds HubSpot/Salesforce integrations, Recent Opens, and advanced admin. Enterprise adds SSO, SCIM, BYOK, dedicated CSM, priority support, and custom compliance.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-08-20

Editorial Info

Last Reviewed: 2026-08-20

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