Algomo

Vendor: Algomo

Algomo is an AI-powered customer service and sales platform that automates interactions across live chat, email, and messaging apps, supporting over 100 languages and offering multilingual support, omnichannel integration, AI-driven automation, real-time translation, and analytics. It self-integrates by mapping your site's APIs and connecting to them automatically.

Overview

Algomo provides an AI-driven customer service and sales solution that automates responses across multiple channels such as live chat, email, and messaging apps. It uses natural language processing to deliver instant, accurate replies in over 100 languages, enabling businesses to scale global support while reducing reliance on human agents. The platform uniquely self-integrates by mapping the APIs your site runs on, connecting to them automatically, and taking instructions in plain language. It reads live data from your systems at the moment of asking, ensuring answers never go stale. Algomo handles customer service lookups, sales qualification, meeting booking, and cart actions across platforms like Shopify, WooCommerce, commercetools, and D-EDGE.

Key Features

Multilingual Support

Handles customer interactions in over 100 languages, enabling global communication.

Omnichannel Integration

Seamlessly connects with email, live chat, and messaging platforms for consistent support across channels.

AI-Powered Automation

Uses natural language processing to provide instant, accurate responses, reducing the need for human agents.

Real-Time Translation

Offers live translation during chat sessions to improve communication with diverse customers.

Analytics and Reporting

Provides insights into customer interactions and agent performance for data-driven decisions.

Self-Integrating Agent

Maps your site's APIs automatically, connects to them, and takes instructions in plain language without engineering effort.

Live Data Access

Reads data from your live systems at the moment of asking, ensuring answers are always current and never stale.

Multi-Agent Framework

Supports several agents each set up for specific jobs, with one invoking another to finish tasks while the visitor sees a single conversation.

Meeting Booking

Books meetings directly into Google and Outlook calendars with working hours, buffers, and video links handled automatically.

Workflow Automation

Executes multi-step workflows described once and followed every time, with full trace of each step.

Cart Actions

Adds items to the customer's real cart in their own session, reads live stock, variant, and price data.

Pros & Strengths

✓

Global Language Coverage: Supports more than 100 languages, enabling effective multilingual customer engagement.

✓

Omnichannel Integration: Integrates seamlessly with email, live chat, and messaging apps for consistent support.

✓

AI-Driven Automation: Delivers instant, accurate responses using AI, reducing the workload on human agents.

✓

Real-Time Translation: Provides live translation during chat interactions, enhancing communication with diverse customers.

✓

Self-Integrating Platform: Automatically maps and connects to your site's APIs without engineering effort or connector backlog.

✓

Live Data Accuracy: Reads from live systems at the moment of asking, eliminating stale data and sync jobs.

✓

No-Code Configuration: Built by describing behavior in plain language via chat, Claude Code, or any MCP-speaking tool.

Cons & Tradeoffs

⚠

Credit-Based Pricing Complexity: Pricing based on credits for agent work (conversations, workflows, lookups) may be less predictable than flat-rate subscriptions.

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Credit Limits on Free Plan: Free plan limited to 100 credits/month (about 20 useful conversations), with agent pausing when credits run out.

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Technical Customization: Customization may require technical expertise, potentially limiting non-technical users.

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Data Quality Dependency: Performance relies on the quality of data sources integrated with the platform.

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Agent Deletion on Inactivity: Free agents deleted after 14 days without a conversation or agent run.

Known Limitations

• Requires setup for each data source integration behind login

• Advanced features limited to higher-tier plans

• Free plan limited to 100 credits/month and single user/site

• Agent pauses when credits exhausted; no overage purchases

• Free agents deleted after 14 days of inactivity

Pricing & Plans

Model: usage

Algomo uses a credit-based usage model. Free plan: 100 credits/month (≈20 conversations). Business: $50/month for 2,000-20,000 credits/month with up to 5 people, multiple workspaces, and early renewal option. Enterprise: negotiated credits with SSO, SLAs, DPA, security review, unlimited people/agents. Credits cover conversations (5 credits), workflow runs (0.1 credits), enrichment lookups (1-7 credits), and custom agent tokens. No seats, no overage charges; agent pauses at zero credits.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-08-20

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