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Fluid AI

Vendor: Fluid AI

Enterprise-grade generative AI platform for automating workflows and decision-making across text and voice channels using multi-agent systems.

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linkedin email calling sms multichannel Enterprise workflow automation Cross-channel customer engagement Sales assistance and productivity Employee productivity and internal support Marketing automation and content generation KYC and customer onboarding automation Voice-based customer support and collections #generative-ai #workflow-automation #multi-agent #enterprise-ai #chatbot #voice-ai #email-automation #whatsapp-automation #kyc-automation #marketing-automation

Overview

Fluid AI is an enterprise-grade generative AI platform designed to automate workflows and enhance decision-making across various organizational functions. Leveraging Agentic AI, Fluid AI enables businesses to create scalable, multi-agent workflows that operate across text and voice channels, including chatbots, voice assistants, WhatsApp, and email automation. The platform is tailored for industries such as banking, finance, manufacturing, and telecommunications, offering solutions to improve customer support, employee productivity, sales assistance, marketing automation, and KYC onboarding. It supports flexible deployment options including private, hybrid, or self-hosted environments, and integrates with tools like WhatsApp, Slack, Teams, Confluence, CRM systems, ERP, HRMS, and telephony platforms. Fluid AI is SOC2 certified, supports 150+ languages, and provides enterprise-grade security with on-premise deployment readiness.

Key Features

Multi-Agent Workflow Automation

Design and deploy scalable workflows without extensive technical expertise.

Cross-Channel Engagement

Supports interactions via voice, website chatbots, WhatsApp chatbots, and email automation.

Flexible Deployment Options

Offers secure infrastructure choices, including private, hybrid, or self-hosted deployments.

Robust Security Features

Implement end-to-end encryption, secure user authentication, and data protection measures. SOC2 certified.

Seamless Integrations

Easily integrates with tools like WhatsApp, Slack, Teams, Confluence, CRM, ERP, HRMS, and telephony platforms.

Customizable Language Model (LLM) Support

Choose and tailor LLMs to align with organizational goals. Supports OpenAI, Claude, Gemini, LLaMA, Mistral, or bring your own model.

Voice AI Agents

Autonomous voice agents that handle inbound and outbound calls in 150+ languages with enterprise-grade compliance, replacing traditional IVR systems.

Email Automation

AI agents that read, classify, and respond to incoming emails autonomously with 65% auto-resolution rates and 80% reduction in response times.

KYC & Onboarding Automation

Automate KYC verification and customer onboarding with AI agents that reduce time-to-onboard from days to minutes.

Marketing Automation with AI Personas

Personalize campaigns at scale with AI agents that handle content, segmentation, and customer journeys end-to-end, including AI brand personas.

Pros & Strengths

  • ✓
    Scalable Automation: Easily scale operations across various departments.
  • ✓
    Cross-Channel Support: Engage with customers and employees through multiple channels including voice, chat, WhatsApp, and email.
  • ✓
    Flexible Deployment: Choose deployment options that best fit organizational needs including on-premise, private, hybrid, or cloud.
  • ✓
    Enhanced Security: Robust security measures ensure data protection with SOC2 certification.
  • ✓
    Seamless Integrations: Integrates with a wide range of tools and platforms including 1000+ enterprise connectors.
  • ✓
    Multilingual Support: Supports 150+ languages across voice, chat, and email channels with real-time translation.
  • ✓
    Fast Implementation: Onboarding time of 2 days vs traditional 6 weeks, with 85% time savings.

Cons & Tradeoffs

  • ⚠
    Pricing Transparency: Lack of publicly available pricing information may require direct inquiry.
  • ⚠
    Implementation Complexity: Initial setup may require technical expertise for complex enterprise deployments.
  • ⚠
    Limited Public Reviews: Fewer user reviews available for assessing real-world performance.

Known Limitations

  • • Pricing details are not publicly disclosed and require direct contact with the vendor.
  • • Initial implementation may require technical expertise for setup and configuration.
  • • Limited third-party reviews available to assess real-world performance.

Pricing & Plans

Model: custom

Pricing is not publicly listed; interested parties must contact the vendor directly for a custom quote based on organizational needs, deployment scope, number of users, and specific workflows being automated.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-08-23

Editorial Info

Last Reviewed: 2026-08-23

Verified Sources & Research

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