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Piper by qualified.com

Vendor: Piper by qualified.com

Piper by qualified.com is an AI-powered Sales Development Representative that automates inbound lead qualification, engages website visitors, schedules meetings, and integrates with CRM platforms like Salesforce.

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email multichannel B2B companies seeking to automate inbound lead qualification Sales teams wanting 24/7 lead engagement #AI SDR #lead qualification #chatbot

Overview

Piper is an AI-driven Sales Development Representative (SDR) designed to automate inbound pipeline generation for B2B companies. It interacts with website visitors through live chat and email, answers questions, qualifies leads based on predefined criteria, and schedules meetings with sales representatives. The tool operates 24/7 to ensure no inbound lead is missed, aiming to scale SDR capacity without additional headcount. Piper is suited for organizations seeking to streamline lead follow up, improve response times, and integrate lead data directly into their CRM systems.

Key Features

AI-Driven Conversations

Engages website visitors via live chat and email, answers questions, and qualifies leads using AI models.

Automated Meeting Scheduling

Books meetings with sales representatives by checking calendar availability and sending calendar invites.

Multichannel Engagement

Operates across live chat, email, and other communication channels to reach leads where they prefer.

CRM Integration

Syncs qualified lead data and activity logs with CRM platforms such as Salesforce.

Knowledge Base & Content Library

Build Piper's knowledge base with marketing content, customer stories, competitive intel, and product details to ensure accurate messaging.

Goals, Guardrails & Rules of Engagement

Guide Piper with goals, guardrails, and rules-of-engagement to define which buyers to engage and how to behave.

Real-Time GTM Data Synthesis

Synthesizes all GTM data in real time (Salesforce data, buying stage, intent signals, website activity, email engagements) to convert buyers across website and email inbox.

Feedback Loop & Transparency

Track Piper's responses, give feedback, see where information is pulled from, and adjust to ensure accurate messaging with full visibility into agent decisioning.

Unified Buyer View

Unifies disparate GTM data to surface a succinct snapshot of each buyer and their account, informing next best actions.

Pros & Strengths

  • ✓
    Scalable Lead Engagement: Enables companies to handle increased inbound volume without hiring additional SDR staff.
  • ✓
    Continuous 24/7 Operation: Works around the clock to capture and qualify leads outside regular business hours.

Cons & Tradeoffs

  • ⚠
    Pricing Transparency: Pricing is customized and not publicly disclosed, making cost comparison difficult.
  • ⚠
    Setup Complexity: Initial configuration and CRM integration may require technical assistance for new users.

Known Limitations

  • • Requires existing website traffic to generate leads
  • • Dependent on CRM integration for full lead data synchronization

Pricing & Plans

Model: custom

Custom pricing with three tiers: Premier, Enterprise, and Ultimate. All plans include AI SDR Agent, integrations with Salesforce CRM and 20+ GTM systems, reporting, and advanced routing. Premier includes AI SDR Agent Studio, Agent Spotlight, Account Segmentation with Waterfall Enrichment. Enterprise adds Enterprise-Grade APIs, Custom Cookie and Data Retention Policies, Third Party Research Intent Signals, Salesforce Sandbox Support, Multiple Websites and Brands. Ultimate adds Multiple Agent Profiles, Multiple Production Instances, High-Volume Websites, High-Volume Contact Databases.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-08-23

Editorial Info

Last Reviewed: 2026-08-23

Verified Sources & Research

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