Overview

Relay.app was a no-code automation platform that enabled users to create AI-powered workflows across over 100 applications, including Gmail, Slack, Notion, and HubSpot. Its standout feature was the "Human-in-the-Loop" functionality, allowing teams to incorporate manual decision points within automated processes. Designed for both technical and non-technical users, Relay.app offered a visual interface to build, test, and deploy workflows efficiently. Relay.app shut down in September 2026. All accounts, workflows, and run history have been permanently deleted.

Key Features

Visual Workflow Builder

Drag-and-drop interface for building, testing, and deploying workflows without coding.

AI-Powered Steps

Built-in AI actions for summarization, translation, and data extraction within workflows.

Human-in-the-Loop

Manual approval and data entry checkpoints embedded within automated processes.

Real-Time Collaboration

Shared workspaces enabling team members to build and manage workflows together.

100+ App Integrations

Connects with applications including Gmail, Slack, Notion, and HubSpot.

Role-Based Access Control

Granular permissions for team members and shared app connections.

Built-In Testing Tools

Debugging and testing capabilities within the workflow builder.

Slack Integration

Notifications and task management delivered directly through Slack.

Pros & Strengths

✓

Intuitive Interface: User-friendly visual builder accessible to both technical and non-technical users.

✓

Wide Integration Support: Connects with over 100 applications including major productivity and CRM tools.

✓

AI Capabilities: Built-in AI steps for summarization, translation, and data extraction enhance automation depth.

✓

Flexible Control: Human-in-the-Loop functionality allows manual intervention in automated workflows.

✓

Scalable Plans: Pricing tiers accommodate different team sizes and usage levels.

Cons & Tradeoffs

⚠

Limited Free Tier: Free plan restricts users to 200 steps and 500 AI credits per month.

⚠

Learning Curve: Complex workflows may require time to design and optimize effectively.

⚠

Tier-Gated Features: Advanced capabilities like shared workflows and dedicated support are limited to higher-tier plans.

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Offline Limitations: Platform relies on internet connectivity with no offline functionality.

Known Limitations

• Free plan limited to 200 steps and 500 AI credits per month

• Advanced features such as shared workflows and custom integrations require paid plans

• No offline functionality available

• Service discontinued as of September 2026; all accounts and data permanently deleted

Pricing & Plans

Model: subscription

USD9 /month

Relay offered a free plan with 200 steps and 500 AI credits per month. Paid tiers included Professional at $9/month (1,500 steps, 1,000 AI credits), Team at $59/month (5,000 steps, 2,000 AI credits, unlimited users), and Enterprise with custom pricing. Service discontinued as of September 2026.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-09-01

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