Sales AI logo

Sales AI

Vendor: Sales AI

Sales AI provides AI voice and SMS agents that answer inbound calls, qualify leads, book appointments, and handle Tier 1 support for home services, staffing, wellness, legal, and financial services teams.

Visit Website ↗
calling sms home services staffing and recruiting wellness and medspa legal financial services #agent-as-a-service #voice-agents #sms-agents #lead-qualification #appointment-booking

Overview

Sales AI is an agent-as-a-service platform built around AI voice and SMS agents that answer inbound calls, qualify callers, and book appointments. The platform targets speed-to-lead by engaging prospects instantly at any hour rather than sending them to voicemail. Agents are trained on a customer's scripts, offerings, and team, connected to the CRM, and monitored and tuned by Sales AI with humans kept in the loop for complex cases. Beyond inbound coverage, the same agents chase stalled and aging leads, field routine support questions, and escalate only when needed, logging every call, outcome, and transcript back into the customer's systems. The product serves home services, staffing and recruiting, wellness and medspa, legal, and financial services teams, with the company reporting over two million calls handled and a 98 percent client satisfaction rate.

Key Features

AI Voice Agents

Human-like agents hold real-time two-way conversations with selectable voices, personas, speaking speed, and opening lines.

Live Qualification and Booking

Callers are qualified against the customer's playbook, then booked into a calendar or routed into the CRM or dispatch system.

Outbound Follow-Up

Agents pursue stalled and aging leads automatically until the contact re-engages or converts.

Tier 1 Support Handling

Routine questions, status checks, appointment confirmations, and reminders are handled by the agent, with escalation to a human when needed.

Conditional Call Routing

Calls are routed according to rules the customer defines rather than following a single fixed path.

CRM and Webhook Integrations

Native connections to major CRMs, field service platforms, and communication tools, plus a universal webhook for everything else, all configured by the Sales AI team.

Pros & Strengths

  • ✓
    Instant Inbound Coverage: Calls are answered the moment they ring, around the clock, addressing missed calls rather than merely reporting them.
  • ✓
    Vendor Builds and Runs It: Setup, CRM connection, training, and ongoing tuning are handled by Sales AI, so buyers without technical capacity can still deploy.
  • ✓
    Hands-On Support: Reviewers on G2 and Trustpilot single out the team's responsiveness, regular check-ins, and help getting agents tuned.
  • ✓
    Beyond Text-to-Speech: Conversational quality is noted as well ahead of simple text-to-speech systems, which matters on customer-facing calls.
  • ✓
    Sales and Support in One Agent: Qualification, booking, follow-up, and Tier 1 support run through a single agent rather than separate tools.

Cons & Tradeoffs

  • ⚠
    No Published Pricing: All three tiers route to a sales conversation, so buyers cannot compare cost without engaging.
  • ⚠
    Learning Curve on Agent Building: Creating agents and writing prompts takes getting used to, which matters most on the self-managed tier.
  • ⚠
    Support Queues Under Load: A Trustpilot reviewer describes investing considerable time and waiting two weeks in a queue while troubleshooting features that did not work for their use case.
  • ⚠
    Credit-Metered Changes on Entry Tier: Optimization work, change requests, and strategy sessions run on credits at the Core level, with unlimited changes only on the Managed tier.

Known Limitations

  • • No published pricing; all tiers require sales conversation
  • • Voice and SMS only; no email or multi-channel outbound
  • • Credit-metered changes on Core tier
  • • Mixed review profile includes feedback for other products

Pricing & Plans

Model: custom

Sales AI offers three service tiers: Core (self-managed with credit-based optimization), Advised (up to 3 vendor-managed agents with named strategy manager and quarterly sessions), and Managed (unlimited vendor-managed agents with daily monitoring and direct leadership access). All tiers require a sales conversation for pricing. An ROI calculator estimates value based on inbound lead volume and customer value.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-08-20

Editorial Info

Last Reviewed: 2026-08-20

Verified Sources & Research

Similar Sales Tools

11x

by 11x

11x.ai introduces Alice, an AI-driven Sales Development Representative (SDR) that automates personalized outreach, manages follow-ups, and enhances lead generation 24/7.

custom

1mind

by 1mind AI, Inc.

1mind provides AI agents for B2B revenue teams across website conversations, live sales calls, in-product guidance and customer success.

custom

ActiveCampaign

by ActiveCampaign

ActiveCampaign is an autonomous marketing platform combining email marketing, marketing automation, CRM, sales automation, SMS, WhatsApp, and transactional email with AI-powered Active Intelligence to create personalized customer journeys and streamline sales processes.

subscription