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Troops.ai

Vendor: Troops.ai

Troops.ai is a sales automation platform integrating with Salesforce and Slack to deliver real-time notifications, automated task reminders, and actionable insights to streamline sales workflows.

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email linkedin Sales teams looking to automate CRM updates and Slack notifications Enterprise sales organizations using Salesforce #sales-automation #crm-integration #slack

Overview

Troops.ai is a sales automation platform designed to bridge the gap between CRM systems like Salesforce and team communication tools like Slack. It delivers real-time notifications, alerts, and updates directly into Slack channels, allowing sales teams to track leads, opportunities, and account activities without leaving their workflow. By automating routine follow-ups and task reminders, the platform helps sales representatives stay responsive and aligned. It offers customizable workflows and actionable insights to support sales teams in driving revenue growth, though it may require initial setup and is priced custom for enterprise teams.

Key Features

Real-time Slack Notifications

Delivers real-time notifications and alerts on leads, opportunities, and account activities directly within Slack.

CRM Integration

Seamlessly integrates with Salesforce and other major CRM systems to sync data automatically.

Automated Task Reminders

Automates routine task reminders and follow-ups to keep sales reps on track.

Customizable Workflows

Allows teams to build customizable workflows that match their specific sales processes.

Mobile Accessibility

Provides mobile access for sales representatives to receive updates and take action on the go.

Actionable Insights & Reporting

Offers actionable insights and reporting features to help analyze performance and drive revenue.

Pros & Strengths

  • ✓
    Enhanced Team Visibility: Integrates deeply with Slack to enhance team visibility and collaboration on key accounts.
  • ✓
    Task Automation: Automates routine tasks, saving significant time for sales representatives daily.
  • ✓
    Real-Time Deal Tracking: Provides immediate, real-time updates on deals and opportunities as they progress.
  • ✓
    Intuitive User Interface: Features a user-friendly interface with an intuitive design for easy adoption.
  • ✓
    Workflow Customization: Highly customizable to fit various sales workflows and team structures.

Cons & Tradeoffs

  • ⚠
    Initial Learning Curve: Some users report a learning curve during the initial setup and configuration phase.
  • ⚠
    Limited Feature Customization: Offers limited customization options in certain feature areas.
  • ⚠
    Cost for Small Teams: Pricing structure may be a barrier or consideration for smaller sales teams.
  • ⚠
    Syncing Latency: Occasional delays in syncing data across integrated platforms have been reported.

Known Limitations

  • • Requires active use of Slack and Salesforce for full utility
  • • Custom pricing may exclude small businesses
  • • Potential sync delays between CRM and Slack

Pricing & Plans

Model: custom

Pricing is not publicly listed and requires direct contact with the vendor for a custom quote, typically tailored for enterprise sales teams.

✓ Free Plan ✓ Free Trial

Editorial Info

Last Reviewed: 2026-08-20

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