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EngageBay

Vendor: EngageBay

EngageBay is an all-in-one platform for CRM, marketing automation, sales, email, live chat and helpdesk workflows for small businesses.

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email multichannel Small to mid-sized growing businesses needing an all-in-one CRM, marketing, and helpdesk solution. #crm #marketing #sales #support

Overview

EngageBay brings customer records, sales pipelines, email marketing, automations, landing pages, appointments, live chat and helpdesk into a single cloud platform. It is designed for small businesses and teams that want sales, marketing and support activity linked to the same customer data.

Key Features

CRM and deal management

Manage contacts, leads, deals, tasks, sales pipelines and customer activity.

Marketing automation

Use email broadcasts, autoresponders, sequences, landing pages, forms, pop-ups and lead scoring.

Sales and service tools

Use appointment scheduling, proposals, call records, live chat and helpdesk features.

Reporting and controls

Paid plans add analytics, custom reporting, roles, goals, SSO and support options.

Pros & Strengths

  • ✓
    All-in-one stack: Combines CRM, marketing, sales and helpdesk capabilities in one platform.
  • ✓
    Free plan: Free plan includes CRM, email tools, landing pages, helpdesk and live chat for up to 15 users and 250 contacts.
  • ✓
    Scales feature depth: Higher plans add automation, analytics, reporting, permissions and support.

Cons & Tradeoffs

  • ⚠
    Free contact limit: Free plan is limited to 250 contacts.
  • ⚠
    Advanced features require upgrades: Marketing automation, analytics, custom reporting and SSO are on higher tiers.
  • ⚠
    Seat-based paid pricing: Paid All-in-One prices are per user per month.

Known Limitations

  • • Free plan includes 250 contacts.
  • • Advanced automation, reporting, roles and SSO require higher paid plans.
  • • Paid price and features vary by billing cadence and chosen EngageBay product bundle.

Pricing & Plans

Model: freemium
USD12.74 /month

EngageBay All-in-One has a Free plan at $0 with 250 contacts for up to 15 users. Annual-billing prices shown by EngageBay are Basic $12.74, Growth $55.24 and Pro $101.99 per user/month. Monthly billing prices are Basic $14.99, Growth $64.99 and Pro $119.99 per user/month. Features and contact limits increase by plan.

✓ Free Plan ✓ Free Trial

Pricing verified: 2026-09-07

Editorial Info

Last Reviewed: 2026-09-07

Verified Sources & Research

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