Last Updated: June 25, 2025
These Terms of Service ("Terms") govern your access to and use of the OutFlo platform, located at https://www.outflo.io (the "Site") and any related services (collectively, the "Services") provided by Tweaker Technologies Private Limited, a private limited company registered in India. By accessing or using the Services, you ("Customer," "you" or "your") agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms, and "Customer" will refer to that organization.
Subject to these Terms and timely payment of all Fees, OutFlo grants you a limited, non-exclusive, non-transferable, non-sublicensable license during the applicable Subscription Term to access and use the Services and Documentation solely for your internal business purposes.
You will not, nor permit any third party to:
If OutFlo provides APIs, OutFlo may monitor your usage and impose call limits to protect the integrity, security, and performance of the Services.
If OutFlo provides client applications ("Apps"), you may install and use the object code form of such Apps internally in connection with the Services.
OutFlo may provide code snippets ("Deployment Code") to be embedded in your properties. You agree to implement such code in accordance with OutFlo's Documentation and acknowledge that changes on your end may affect functionality.
You agree to pay all fees specified in your Order Form or as otherwise agreed in writing ("Fees"). All Fees are quoted and payable in U.S. dollars, unless otherwise agreed.
Unless otherwise specified, OutFlo will invoice you in advance on a monthly or annual basis. Payment is due within thirty (30) days of invoice date. Late payments incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
Fees are exclusive of taxes. You are responsible for all applicable sales, use, value-added, or similar taxes, duties, or levies, except for taxes based on OutFlo's net income.
If you receive a trial or evaluation subscription, you may use the Services for a one-time trial period of up to eight (18) days. Trial access is for evaluation purposes only, is provided "as-is," and may be terminated by OutFlo at any time.
OutFlo may offer beta features or Services ("Beta Offerings") at no charge. Beta Offerings are not supported or guaranteed; they may be discontinued at any time and are not deemed part of the "Services" under these Terms.
You retain all right, title, and interest in and to your Customer Data. You grant OutFlo a worldwide, non-exclusive, royalty-free license to use, copy, store, and transmit your Customer Data solely to provide and improve the Services.
OutFlo's processing of Customer Data is governed by the Data Processing Addendum, which is incorporated herein by reference.
OutFlo will not intentionally delete Customer Data during an active Subscription Term. OutFlo does not provide archiving services; you should maintain your own backups.
You are responsible for the accuracy, legality, and completeness of all Customer Data. You represent and warrant that you have obtained all consents and rights necessary to allow OutFlo to process such data.
You will not submit payment card data or any data subject to HIPAA, PCI DSS, or other specialized data-security standards unless expressly agreed in writing.
Each party (the "Recipient") will protect the other party's Confidential Information with the same degree of care it uses for its own confidential information but no less than reasonable care. Confidential Information includes non-public business, technical or financial information. The Recipient may only use Confidential Information to exercise rights and perform obligations under these Terms.
All rights, title, and interest in and to the Services, including all related software, technology, and Documentation, are and will remain the exclusive property of OutFlo and its licensors. No rights are granted to you other than as expressly set forth in these Terms.
Each party represents that it has the legal power and authority to enter into these Terms.
OutFlo will use commercially reasonable efforts to provide the Services in accordance with the Documentation.
Except for the limited warranty set forth above, the services are provided "as-is" and OutFlo disclaims all other warranties, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, each party's aggregate liability under these terms will not exceed the total fees paid or payable by customer to OutFlo under the applicable order form in the twelve (12) months preceding the claim. Neither party will be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, however caused.
You agree to indemnify and hold harmless OutFlo, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claims arising out of (a) your breach of these Terms; (b) your Customer Data; or (c) your use of the Services in violation of applicable law. OutFlo will indemnify you against claims alleging that the Services infringe a third party's intellectual property rights, provided you notify OutFlo promptly and cooperate in the defense.
These Terms commence on your first use of the Services and continue until all Subscription Terms have expired or been terminated.
You may terminate your subscription at any time by providing notice to OutFlo.
Either party may terminate for the other's material breach if not cured within thirty (30) days' written notice.
Upon termination, your right to access and use the Services immediately ceases. OutFlo may delete or de-identify Customer Data after thirty (30) days. The following sections survive termination: 3 (Customer Data), 5 (Confidentiality), 6 (Intellectual Property), 7 (Disclaimer), 8 (Limitation of Liability), 9 (Indemnification), 10 (Termination), and 11 (General).
These Terms and any disputes arising out of or related to them will be governed by the laws of India, without regard to conflict-of-law principles. The parties agree to submit to the exclusive jurisdiction of the courts in Bangalore, India.
All legal notices must be sent to team@outflo.io.
These Terms, together with any Order Forms and Data Processing Addendum, constitute the entire agreement and supersede all prior agreements.
OutFlo may update these Terms at any time by posting a revised version on the Site. Material changes will be highlighted or notified to you in advance. Continued use of the Services constitutes acceptance of the updated Terms.
You may not assign these Terms without OutFlo's written consent. OutFlo may assign these Terms without restriction.
If any provision is held unenforceable, the remainder will remain in full force and effect.
No waiver of any breach will constitute a waiver of any other breach.
If you have questions about these Terms, please contact us at:
Email: team@outflo.io